Canadian News

ThinkTel Announces Support for Latest Enterprise Voice Technology for Microsoft Teams in Office 365

TORONTOMay 15, 2018 /CNW/ – ThinkTel, a division of Distributel, is working in partnership with Microsoft on the introduction of their new Direct Routing phone system solution for Microsoft Teams that extends the power of enterprise voice technology to even more Canadian businesses.

Microsoft Teams is the hub for teamwork in Microsoft Office 365, providing chat-based collaboration, meetings, calling, and enterprise voice features. By leveraging ThinkTel’s telecom-grade infrastructure, Direct Routing for Teams enables users to make and receive phone calls to or from land lines and mobile phones.

“We are proud to take our decade-long relationship with Microsoft to the next level and work together on the introduction of Direct Routing for Teams,” said Matt Stein, CEO of Distributel. “With Direct Routing, ThinkTel is uniquely positioned to help even more Canadian businesses make a seamless transition to the powerful Office 365 platform. We are excited about the introduction and roll out and look forward to further collaboration with Microsoft.”

Charlotte Burke, VP of One Commercial Partner, Microsoft Canada added, “The way people work is changing, and organizations are continuously looking for solutions that can help foster productivity and collaboration in an increasingly mobile world. With the introduction of Direct Routing for Office 365, ThinkTel is helping to unlock enterprise-grade voice and video capabilities for Canadian businesses, allowing them to seamlessly connect and in turn unlock more meaningful connections across their organizations.”

ThinkTel’s Longstanding Relationship with Microsoft

ThinkTel has earned Microsoft Gold Communications Competency as a member of the Microsoft Partner Network and is among the most experienced providers of SIP-based telecommunications services in Canada. A member of the Microsoft Technology Adoption Program (TAP), ThinkTel was the first Canadian company to be independently qualified by Microsoft to deliver SIP Trunking for OCS 2007 R2 and Lync 2010/2013.

“With innovative voice and video capabilities, Teams has quickly become one of the leading collaboration tools,” adds Jim Dawson, Vice President of Enterprise Sales for ThinkTel. “When paired with ThinkTel’s Tier-1 enterprise-grade infrastructure, Teams becomes even more of an advantage for customers, enhancing collaboration and enabling them to work even more intelligently.” A ThinkTel pilot is currently underway with service launching broadly in June.

About ThinkTel

Established in 1988, Distributel is a leading national, independent telecommunications provider offering residential high-speed Internet, Television, and Home Phone services in Canada. With offices across the country and a National Network, Distributel continues to forge new partnerships and bring innovative solutions to market. ThinkTel, the Business Services Division of Distributel, is a provider of advanced voice and data services for the SMB, Enterprise and Wholesale markets throughout Canada. As a top Microsoft Solutions Partner and a Cisco PMP, the Business Service division is a driving force for innovation in the industry. For more information, visit: or


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