IN STORES: APPLE HANDLES GLITCH
SAN FRANCISCO (AP) _ The technical world is watching Apple _ not because of the glitch in its latest iPhone software, but to see how the technology giant handles the high-tech gaffe. Some analysts say Apple has handled things well _ by quickly acknowledging that there was a problem with the update to its iOS 8 software for phones and tablets. The company has pulled the update from its servers _ and has apologized for the problem. That’s seen as a better move than what Apple had done in past cases _ by failing to acknowledge problems. For example, when the iPhone 4 was released there were problems with dropped calls. But Apple officials said the problem was caused by users holding the phones improperly.
___
Online:
Apple support page for iOS 8 issues:
http://support.apple.com/kb/HT6487
by Oscar Wells Gabriel II
Oscar Gabriel can be reached at ogabriel(at)ap.org.
Follow Oscar Gabriel on Twitter at https://twitter.com/OWGabriel2
(The Associated Press)
Alwin Marshall-Squire is the Editor-in-Chief of S-Q Publications Inc., overseeing editorial strategy for GTA Weekly, GTA Today, and Vision Newspaper. He leads the publications’ mission to deliver bold, original journalism focused on the people and communities of the Greater Toronto Area, Canada, and the global Caribbean diaspora.
Also writes for GTA Weekly and GTA Today.
