IN STORES: APPLE HANDLES GLITCH

SAN FRANCISCO (AP) _ The technical world is watching Apple _ not because of the glitch in its latest iPhone software, but to see how the technology giant handles the high-tech gaffe. Some analysts say Apple has handled things well _ by quickly acknowledging that there was a problem with the update to its iOS 8 software for phones and tablets. The company has pulled the update from its servers _ and has apologized for the problem. That’s seen as a better move than what Apple had done in past cases _ by failing to acknowledge problems. For example, when the iPhone 4 was released there were problems with dropped calls. But Apple officials said the problem was caused by users holding the phones improperly.

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Online:

Apple support page for iOS 8 issues:
http://support.apple.com/kb/HT6487

by Oscar Wells Gabriel II

Oscar Gabriel can be reached at ogabriel(at)ap.org.

Follow Oscar Gabriel on Twitter at https://twitter.com/OWGabriel2

(The Associated Press)